My name is Brian Sugarman and MACnician is more than just a job for me, it's my passion.  Highland Park is where I was born and raised, opening MACnician and serving the community I love has been a dream come true.  I have over 10 years experience supporting Apple computers and mobile devices.  Over the last decade I have worked for independent Apple service providers and spent four years as a Genius at the Apple Store in Northbrook, IL.  I have helped thousands of people at the Genius Bar and bring the same level of service you have come to expect from Apple to MACnician.

headshot shelley - Version 2My name is Shelley Frisch. I am very excited to be working at MACnician to continue my passion for Apple products.  I've been a long time Apple supporter.  I started with Apple in the late 1980’s.   In the past 4 1/2 years  I've worked for 2 local Apple Stores as a Genius and a Trainer.

I look forward to working with you!

My name is Michael Hower. I am very excited to be a part of MACnician. I have always loved working on computers. It has been my hobby since I was a teenager. I also have a long history of customer service and look forward to helping you get the most out of your Apple products.


We can help. If you need a repair or service contacting us is easy:

Call us: (224) 770-0070
Email us: